Online gaming means entertainment, not stress. mb99 believes every player should play consciously and know their limits. We're committed to providing you with a safe environment.
Your safety is our responsibility
Mb99's Responsible Gaming tools are completely free and available anytime.
Many people think online gaming is inherently risky. But mb99's Responsible Gaming policy says — awareness is the best protection. We encourage every player to stick to their budget, set time limits, and play for fun. Winning and losing are part of the game — but never risk your family, work, or savings.
Responsible gaming at mb99 means more than just following rules — it's a mindset. We want you to leave each gaming session with a smile, not disappointment. That's why we've built several tools and features into our platform to help you make informed decisions.
The most important aspect of Responsible Gaming is that playing should never feel forced. When you realize you can't quit or you're betting more to recover losses — that's when to seek help. mb99's support team is always here for you.
Keep in mind: Online gaming is only for those 18 and older. mb99 strictly prohibits access for minors and maintains strict age verification.
Quick Guide
Decide in advance how much you are willing to spend each day or each week.
Don't play continuously for long periods. Take breaks and set time limits beforehand.
Avoid playing when you are angry, anxious, or feeling down — play with a clear head.
Contact mb99 support whenever you need — we are here to help, not to judge.
Mb99 provides you with tools to keep your gaming under control — completely free of charge.
You can set limits on how much you deposit daily, weekly, or monthly. The limit works automatically once it's set.
Set in advance how long you'll play. When the time is up, mb99 will automatically alert you or end your session.
If you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 30 days — at any time.
If you feel you are losing control over your gaming, you can request a temporary or permanent account closure. mb99 will honor that decision.
See a detailed history of all your gaming activity. You'll clearly understand how much time and money you've spent.
For any questions or support regarding Responsible Gaming, mb99's expert support team is available 24/7, seven days a week.
Gaming addiction doesn't happen overnight — it develops gradually. If you notice any of these signs in yourself, seek help without delay.
Don't ignore these signs — timely action is the right solution.
Responsible gamers at mb99 follow these habits. By doing the same, gaming stays enjoyable.
An aware player is a smart player — these habits will keep you safe.
Ask yourself the questions below. Answer honestly and you'll understand if your gaming habits are healthy.
If you answered "Often" or "Yes" to most of these questions, please reach out to mb99 support. We do not judge — we help.
Mb99 maintains multiple layers of protection to ensure Responsible Gaming.
Age verification is mandatory when registering at mb99. We verify identification to ensure no one under 18 can create an account.
As you approach your set budget or time limit, mb99 will automatically send you an alert. It helps you stay aware and in control.
You can self-exclude from mb99 at any time, for a period ranging from 6 months to permanent. This takes effect immediately.
You can set your own maximum bet limit for each game. Any increase to this limit requires a 24-hour waiting period before it takes effect.
Mb99's system automatically detects unusual gaming behavior, and our support team can contact you directly if needed.
If a family member believes their loved one needs help, they can also contact mb99 support.
Responsible gaming at mb99 is an ongoing process. We continuously improve our safety measures. Our goal is to make gaming a sustainable form of entertainment — where every player feels safe and respected.
One key aspect of Responsible Gaming is mental health. Gaming becomes problematic when it becomes a way to escape stress. mb99 believes gaming should complement enjoyment — not be an escape route.
We ask all users to be honest about your gaming habits. If you ever feel you're losing control, contact mb99. Our expert team will guide you in the right direction — without judgment, in complete confidentiality.
Remember — being a responsible player is not a sign of weakness. Knowing your limits and making decisions accordingly is a true show of strength. mb99 respects that strength.
Contact Us for Help
Click the chat button at the bottom right of the platform. Available 24/7.
[email protected] — typically answered within 24 hours.
All communications are kept strictly confidential. We do not judge — we help.