Mb99's Privacy Policy

When you register and use services on mb99, we collect certain information. The purpose of collecting this data is always to improve service quality and provide you with a safe experience. We never ask for unnecessary information.

According to mb99's Privacy Policy, we collect the following types of information:

When you contact mb99 Support, we may also keep records of that conversation. This helps us resolve issues in the future.

Mb99 uses collected information only for specified purposes. Our Privacy Policy ensures your data is never used for unethical or unauthorized purposes. The main reasons we use your information are:

• To create and manage your mb99 account and verify your identity.
• To safely process deposits, withdrawals, and other financial transactions.
• To identify and prevent fraud, money laundering, and other illegal activities.
• To send you promotions and bonus offers relevant to you — if you have agreed to this.
• To monitor your gaming behaviour and ensure responsible gaming.
• To identify and resolve technical issues on the platform.
• To comply with legal obligations and respond to government agency requests.

Mb99 protects your personal information with the highest security standards. Our servers are secured with modern security technology and regularly audited by independent third-party security experts.

The technical security measures we use:

• 256-bit SSL/TLS encryption — for all data transfers.
• Encrypted database storage — for the protection of stored information.
• Two-factor authentication (2FA) — for account access security.
• Firewall and intrusion detection system — to prevent unauthorized access.
• Regular backups — to prevent data loss.

Your information is retained as long as your account remains active. After closing your account, certain information may be kept for a limited time due to legal requirements.

According to mb99's Privacy Policy, we generally do not share your information with third parties. However, in certain exceptional circumstances, we may share limited information:

• Payment processor: We share only the minimum necessary information required to process mobile banking and bank transactions.
• Legal entities: mb99 is required to provide information in response to court orders or valid requests from government agencies.
• Security partners: Limited information may be shared with fraud detection specialists to prevent fraud.
• Business changes: If mb99 is sold or merged, your information may be transferred to the new owner — but this policy will still apply.

Before sharing data with any third party, mb99 ensures that party complies with appropriate privacy and security standards.

Mb99 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that enhance your browsing experience.

The cookies we use:

• Essential cookies: Used to maintain login sessions and keep core services running. These cannot be disabled.
• Functionality cookies: Used to remember your preferences such as language and theme.
• Analytics cookies: Collecting usage statistics helps mb99 improve its services.
• Security cookies: Used to detect fraud and keep your account secure.

You can disable unnecessary cookies through your browser settings. However, disabling some cookies may prevent certain mb99 services from working properly.

According to mb99's Privacy Policy, you have certain important rights regarding your personal information. We fully respect these rights.

To exercise these rights, contact mb99 Support. We typically respond to all requests within 30 days.

Mb99 is exclusively for users 18 years and older. We do not knowingly collect information from anyone under 18. Our Privacy Policy and registration process are specifically designed to prevent access by minors.

If a parent believes their child has accidentally registered on mb99, please contact our support team immediately. We will promptly close the account and delete all data.

Mb99 reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will change. For significant changes, we will notify you via email or through the platform.

If you continue using mb99 after changes, you are deemed to have accepted the new privacy policy. We recommend regularly reviewing this page.

If you have any questions or concerns about this Privacy Policy or your information, mb99 Support is always ready to help.

• Email: [email protected] eo
• Live chat: click the chat button at the bottom right of the platform.
• Support hours: 24/7, 7 days a week.

We typically respond to all privacy-related requests within 24 to 48 hours.